Privacy Policy
Last updated: 3 October 2026
ASOKIVA is a trading name operated by Paul Spencer in the United Kingdom.
This Privacy Policy explains how ASOKIVA collects, uses and protects personal information when you visit this website, contact us or make an enquiry about our services.
For questions about this policy or your personal information, contact: paulspencer@asokiva.com
Information we collect
We may collect personal information that you provide directly to us, including your name, company, email address, information contained in an enquiry or message, and information provided during subsequent business correspondence.
We may also receive limited technical information necessary for the operation and security of the website.
How we use your information
We may use personal information to respond to enquiries, communicate with prospective and existing clients, understand potential business requirements, provide and administer our services, maintain appropriate business records, and protect the security and operation of our business and website.
Lawful bases
Depending on the circumstances, we process personal information where it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or where necessary for our legitimate interests in operating, developing and protecting ASOKIVA and maintaining appropriate business relationships.
Where consent is required for a particular activity, we will ask for it separately.
Sharing information
We do not sell personal information.
Information may be shared with service providers that support the operation of ASOKIVA, such as website hosting, website form and email service providers, where reasonably necessary to operate the business and respond to enquiries.
Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights.
International data transfers
Some technology or service providers may process information outside the United Kingdom. Where this occurs, we will take reasonable steps to ensure appropriate safeguards are used in accordance with applicable data protection law.
How long we keep information
Where an enquiry does not become a client relationship, we will normally retain relevant enquiry and correspondence information for up to 24 months after the last meaningful contact.
Where a business relationship or contract is established, information may be retained for longer where reasonably necessary for contractual, accounting, tax, regulatory, insurance or legal purposes.
We will not retain personal information for longer than reasonably necessary for the purposes for which it is held.
Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Your rights
Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including rights to request access, correction or deletion of information, restrict or object to certain processing, and receive certain information in a portable format.
Where processing is based on consent, you may withdraw that consent.
To exercise a data protection right, contact paulspencer@asokiva.com.
Complaints
If you have concerns about how your personal information is handled, please contact us first so that we can try to resolve them.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations. The latest version will be published on this page.